
A few weeks ago, on the way back from our shopping round, our car started playing up. The automatic brake system started engaging the brakes at random moments, which was scary enough, before all kinds of warning lights appeared on the dashboard, followed by a warning in bold letters on a bright red background that told me the car would start an emergency shut down in 15, 14, 13, …. seconds, inexorably counting down while I was frantically looking for a safe place to take the car off the road.
We almost made it to safety. The car was half on the shoulder of the road, with only a bit of the rear still sticking out when we reached 0 and the car completely died on me, in the process locking the brakes and the steering wheel. It could have been worse, at least most of the car was off the road, but the bit sticking out, on a 1.5 lane road, in a bend flanked by trees, was dangerous enough to have us worried. Whatever I tried, I couldn’t restart the engine, nor could I unlock the brakes and steering mechanism.
Within minutes, a van stopped behind us, the driver got out and asked if he could help. We tried pushing the car further into the shoulder, but it wouldn’t budge, so he apologised profusely, before driving on. The next person to offer help was a local farmer who had been told someone had parked a car on the edge of his potato field. He was very friendly, too, and suggested some numbers we could call to get expert help.
So we called roadside assist (ANWB, for those that know the Dutch system) and waited, hoping no-one would hit us from behind, or cause a head-on collision by steering around our car without checking if anyone was coming from the other direction. Truth be told, there were some near-misses, but no actual crashes.
About an hour later the ANWB guys showed up. He introduced himself and then spent the best part of an hour running all kinds of diagnostics trying to resuscitate our defunct vehicle. To no avail. We had to call a tow truck and were told it would take at least another hour before one would arrive.
To our surprise, the ANWB guy decided to wait by our side. He had turned on the rotating alarm lights on his van and put a series of witch’s hats around our car to make sure no cars would crash into us. And, as relaxed as could be, we then had a very engaging conversation about his work, my work, the state of the world, even politics and a bit of religion, all in a most amicable atmosphere, almost if we were old friends having a yarn over a beer. When the tow truck finally arrived, with the help of the ANWB guy, our completely dead car was successfully loaded onto the tow truck.
He didn’t have to do this. He could have packed up and moved on hours ago. It was pure kindness and helpfulness that made him stay by our side and I will always be grateful for that.
Below you see me carting away our shoppings in a wheelbarrow we had just bought, not knowing it would come in so handy :-).

